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Payment Identification: Make sure that the tenant's name and property address identified on the lease agreement is clearly marked on the payment.
If this is neglected, your rent payment could be applied late as we have no way of knowing what account to apply it towards.
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Rent Due Date: Keep in mind that your rent is due on the date stated in your lease (usually the first (1st)). All rents are considered late if not
RECEIVED by the DUE date. If using Pay Lease payments are considered received on the date the funds are posted to our account. Post marks, dates written on
checks, etc., are never considerations. Allow sufficient time for mail service to deliver the rent to us on or before the due date. Using the payment envelopes
we provide to you will help to ensure on time delivery if it is mailed in time. Late rents will be reported to the credit bureaus and/or any future landlord or
mortgage company.
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Paying in Person: We prefer you to use the payment envelopes or Pay Lease, however, for those of you who wish to pay in person, our office hours are
9 AM -- 12 PM and 1 PM -- 4 PM, Monday through Friday, excluding normal holidays.
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